Fits Consulting / Services / fit-for-value


Capturing the strategy and understanding core capabilities to enable a transformation that helps in organizational growth.

Outside-In / Inside-Out

  • Align the customer view to the internal processes
  • Understand and trace how value is created across the organization
  • Drive customer excellence through a connected outside-in view

Customer Journey

  • Define, analyze, and improve how customers interact with your organization
  • Improve customer satisfaction by identifying improvement opportunities through the customer journey

Assess and Improve Customer Experience

  • Evaluate customer satisfaction through analysis of multiple elements related to the
    customer journey
  • Quantitative and qualitative assessments driving the customer journey

other fit-for-purpose models

fit-for- digital

Rethinking organizations’ operating models in alignment with strategic objectives and investment plans. Enabling the transformation with technology and agile approaches enabling scalability and sustainability.

fit-for- agility

Designing new business models that enable high-performing teams driving them to results. Adopting an agile methodology to deliver processes and realize strategic objectives.

fit-for- governance

Developing an integrated implementation approach to allow proper governance and align internal controls to strategic objectives and to organizational ecosystem.

fit-for- innovation

Designing and supporting the implementation industry specific innovation framework helping organizations address challenges related to time, risk, costs, trust, and more.